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Policy Center

KYC Policy

Last updated: January 2025

1. Overview

CARTXIO follows RBI-compliant KYC norms for marketplace participants.

2. KYC Tiers

  • •Basic: PAN + Phone (for purchases up to Rs 50,000/month)
  • •Standard: + Aadhaar/Address proof (purchases up to Rs 2,00,000/month)
  • •Enhanced: + GSTIN + Bank statements (above Rs 2L/month or all sellers)
  • •Business: + Company documents + Board resolution for entities

3. Data & Privacy

  • •KYC data stored encrypted (AES-256) and never sold or shared for marketing
  • •Aadhaar e-KYC used only for verification, not stored in full
  • •KYC re-verification required every 3 years or on significant account change
  • •Users can request data export or deletion per DPDP Act 2023

KYC Support

BIDUA INDUSTRIES PVT LTD

Email: [email protected]

Address: Suite 209, C-104, Sector 65, Noida, UP 201301